Our Ideas in a Blog

Hello, and welcome to the Performance Role Play Training blog.

This is where you’ll find news, insights, and industry info – all focused on issues like communication, performance, leadership, human capital and, of course, our favourite topic: immersive learning through Business Role Play.


A new look through my foggy lenses

A new look through my foggy lenses

Ilse Klink

When we are no longer able to change a situation, we are challenged to change ourselves – Dr Viktor Frankl

For many of us the pandemic of 2020 has stopped us in our tracks. All those New Year’s resolutions, all those grand plans, all of those manifestations have been put on ice. Now, we make room for new ones.

A little lost

But, what are they? How do we move forward without the feeling of hopelessness, without the feeling of grand confirmation about the rumour, that most of the employed will find their jobs and livelihoods redundant? Well, this is it, this is the moment, it’s here.

We have found ourselves in a desperate scramble to recreate the way we go about earning our money and remaining relevant. The situation we find ourselves in is not necessarily the problem, but the solution. It’s in our attitude. We have been granted a golden opportunity to find a different way of working, not better, not worse, but different. We’ve been required to explore more of our creativity than we have in years. That idea we had, lying in the back of our minds, may now have a place in the world, more than ever. Now is the right time.

Back to the drawing board

Now is also the time to realize that there will be a lot less money in the economy, your slice of the pie has become smaller.

So, is the service you are providing even relevant? How far in the future can it sustain itself for? It’s time for all of us to go back to the drawing board. What do we focus on in the future? Do we completely overhaul the business with a difference in focus, or do we just carry on with the product we were offering before? Can we hold on to all of the employees, or do we offer a new way of working that gives them the opportunity to choose their hours and get paid accordingly? Do we encourage them to take a second job? Do we give up the office space? How do we maintain our customer base?

I’ve worked myself into a state of anxiety having to ask all of these questions.

What now ?

I’ve had to talk myself down. I’ve had to take off my spectacles, and put on the new ones. I’ve had to change the way I feel about all of the circumstances that are out of my control, and look within, to the circumstances that I can control. I let go of fear, and replace it with calm, and acceptance. I breathe, free my mind and body… relax.

I’m starting small. With one question at a time. Not forcing anything, just allowing every idea to flow, without restriction. Some of the questions don’t have easy solutions. I accept that. At the end of the day, I will find the most creative, innovative, and practical solution for my challenges. And I accept that I can do it, involving the people around me. I choose to see all of my challenges as an opportunity.

Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom – Dr Viktor Frankl

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Let’s Play!

Let’s Play!

Charlotte Butler

We have lost the ability to play

As children we happily dressed up and became somebody else. Either the hero or the bad guy. A mop became a horse, a doll wrapped up in a towel became a crying baby, a stick a gun. Moms high heels and necklace turned us into a very important business woman. A blackboard, chalk and cane made us a strict teacher, shouting at our imaginary class.

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Reflections from the Couch

Reflections from the Couch

Phyllis Ndlovu

It is no exaggeration that the global pandemic took every single country, government, and business by surprise. It has been a common onslaught, a common enemy if you will, but every single human being has responded differently to the commonness of it. Individual responses have largely depended on the meaning they each ascribe to the state of affairs. There might be as many responses as there are people, but my observation has been that these responses fall into three broad categories.

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Don’t be a hound dog!

Don’t be a hound dog!

Judy Ditchfield

Nothing puts me off shopping more than a hard sell salesperson. You know the type trying to sell you something that you don’t want?  On more than one occasion, as they have starting their pushy, “trying-to-convince-me” sales talk, I have immediately said: “I will call you if I need you” retort.  Most of the time that seems to fly over their heads, and they continue to badger you. If they follow me around, I high tail it right out the store.  No question. I can’t stand it.  I don’t need to be hounded, because as quickly as you hound me, you will hound me out your store. Bad customer service.

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The journey through change

Judy Ditchfield

This lockdown has been something else. Yes, it is essential, yes, it is critical to curbing this horrible virus, but boy has it thrown up challenges and feelings and confusion in many of our lives. I have found myself on an emotional roller-coaster and on a journey of serious introspection. So many have shared their experiences of anger, frustration, fear, emotion, and simply feeling overwhelmed, as well as feelings of finally letting go and letting be…

So, how do we start dealing with this disruption?

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STOP WITH THE PRESSURE

STOP WITH THE PRESSURE

Judy Ditchfield

As if lockdown pressure wasn’t enough. From beyond the bars and locked front doors, lurking around every single corner, the pressure genies have emerged.  As people have struggled to acclimatize and readjust, just trying to start functioning through this, a very loud voice has arisen. 

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Life in the Time of …Tolerance

Life in the Time of …Tolerance

Jocelyn Broderick

The Rat Race

It’s been a week of being home day and night with my two sons and my man. Don’t think I have ever been at home this long, without popping out to the shops; rushing to endless meetings; trying to finish documents and corporate speeches; invoicing and following up payments, doing endless, endless admin, before getting home late and facing the kitchen on my night to cook. And ending up alone in the kitchen after supper, because I have my own special version of clean and won’t go to bed until the kitchen is spotless. My bad…or good. You choose.

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SLOW AND STEADY WINS THE RACE

SLOW AND STEADY WINS THE RACE

Charlotte Butler

These words can be found in the well-known fable by Greek Fabulist and story teller, Aesop’s The Tortoise and The Hare. I first heard the story while lying in the lounge in our home in Port Elizabeth. I listened to it often on our Hi-Fi. It was one of my favourite LP’s – yes vinyl.

In fact, those words; Slow and Steady Wins the Race, became my mantra for most of my life.

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The Global Marriage

The Global Marriage

Jocelyn Broderick

Is this all doom and gloom?

The last few weeks have been crazy – well, crazier than usual. I have been rushing to get things done at a frenzied pace; making sure family are looked after; bringing in enough to get through the end of the month; as this ever-growing shadow darkens in the sky above and around us. We have been practicing social distancing and keeping home as much as possible for weeks now. My eldest son arrived from America two weeks ago for a week’s visit to see friends and family. He can’t visit and see friends.

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It’s time to care

It’s time to care

Judy Ditchfield

Over the last few months Performance Role Play Training has published many blogs on subjects that are relevant to what we do, and the lessons we have learnt. So many have been about connections, building relationships, communication and acknowledgement in the workplace. 

Right now, what are people needing more than anything? Yip connections, relationships albeit virtually, and yes acknowledgement. 

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THE SILENT PARTNER

THE SILENT PARTNER

Ilse Klink

Through the years I’ve had the privilege of falling in love with people who understand the economy of words. In fact, I was, as a child, a very silent and insecure individual not sure that anything I said was of value to the world.

Don’t you often find yourself stuck, unable to be creative enough to pick the right topic to discuss, with those of few words?

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Are you connecting?

Are you connecting?

Judy Ditchfield

Communication should be a “hard” skill. It’s not always easy.

Engagement is a necessary evil

Today, in the business environment, high levels of skill are highly prized. Individuals are largely put into managerial positions due to their experience and advanced skill set. However, the ability  to communicate is seen as secondary. It is regarded as a “soft skill”, a necessary “evil”. Unfortunately it has become the “evil” in an environment where it is a fundamental, and an intrinsic part of effective leadership. 

What sets leaders apart?

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